Terms and Conditions
Changes in version 1.5
1.1 This is version 1.5 of the BetOnFinance Terms and Conditions.
1.2 Valid from 03/20/2017 2:29 p.m..
2.1 BetOnFinance is the supplier of pool betting games on the financial markets. The games are accessible on www.BetOnFinance.com. BetOnFinance’s games includes the following game types: Winner, Top3, Loser and Bottom3. The games are pool betting games with variable odds (tote games).
2.2 BetOnFinance Limited is a company duly registered on 21st July 2015 under the laws of Malta, with Company Registration No. C71528. Having its registered office and business address at Level 1, Casal Naxaro, Labour Avenue, Naxxar, NXR9021, Malta; e-mail support@BetOnFinance.com; website www.BetOnFinance.com.
2.3 These Terms and Conditions including the game rules represent the complete, final and exclusive agreement between the player (Account Holder) and the licensee (BetOnFinance), and govern the contractual relationship between BetOnFinance and the Account Holder. The below Terms and Conditions supersede and merge all prior representations, understandings and agreements between the Account Holder and BetOnFinance. By opening a BetOnFinance Account, registering, logging in, using the BetOnFinance system, participating in our games, or accepting prizes, a visitor or/and an Account Holder fully agree and understands:
a. to become a party to the BetOnFinance Terms and Conditions,
b. that he or she has read, understood and will be adhering to these Terms and Conditions, and
c. that he or she shall abide by all its terms.
2.4 All references in the BetOnFinance Terms and Conditions to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa.
2.5 All references in the BetOnFinance Terms and Conditions “the website” shall include the mobile platform.
2.6 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the “Intellectual Assets”) found on the Website, the Client Application and the material contained therein are the exclusive property of BetOnFinance and/or BetOnFinance’s suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.
3.1 An “Account Holder” is an individual having a contractual relationship with BetOnFinance by creating an Account on the BetOnFinance Website.
3.2 A “BetOnFinance Account” is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a standard commercial relationship with BetOnFinance and with the strict purpose of conducting betting and gambling transactions. Only one account is strictly allowed per Account Holder.
3.3 The "Governing Authorities" are the authorities of Malta.
3.4 The “Contract” is the contractual relationship between BetOnFinance and an Account Holder and shall be constituted under and governed by the BetOnFinance Rules i.e. the "Terms and Conditions".
3.5 The "Governing Law" is the law of Malta
3.6 The "Place of the Contract" is Malta.
3.7 The “Regulator” is the Malta Gaming Authority (MGA), which is a regulatory authority established by Maltese law to govern all forms of gaming in particular online gaming in Malta. For more information, please go to www.mga.org.mt
3.8 The "Website" is the internet gateway accessible through the internet address www.BetOnFinance.com where BetOnFinance's operations services are published, and through which the Services are provided to the Account Holder.
3.9 The “Services” are the gaming and betting offers provided by BetOnFinance to the Account Holder through the Website.
3.10 The "Gaming and Betting Duty" refers to the special tax applicable on gaming and betting in Malta.
3.11 A "Card" refers to all types of cards with a function of "payment", "charge", "debit", "credit", "virtual" and/or similar payment transaction method.
3.12 A "Payment Solution Provider" is an intermediary acting as a payment agent for various payment methods.
3.13 A "Financial Institution" is a bank and/or other institution regulated by an applicable domestic financial services Act or similar.
3.14 “Force Majeure" refers to any occurrence or condition beyond one's reasonable control which leads to a delay or default in the performance of the affected party's contractual obligation and shall, for the purposes of the BetOnFinance Terms and Conditions, include government restrictions (including the denial or cancellation of any necessary license where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.
3.15 “Client Application” shall mean the web browser application opened by the Account Holder in order to use the Services.
3.16 “Software” shall mean all software used by BetOnFinance to offer and/or operate the Services and/or run the Client Application.
3.17 A “Prize” is an amount, a bonus or a reward that can be won by the Account Holder.
3.18 An “Inactive Account” is a BetOnFinance Account which has not recorded any bets for a period exceeding 6 consecutive months.
3.19 A “Dormant Account” is a BetOnFinance Account which has not recorded any bets for a period exceeding 30 consecutive months.
“License” is the Regulators approval to BetOnFinance to offer its betting product to the public.
BetOnFinance is licensed and regulated in Malta by the Malta Gaming Authority. This website is operated under the following licence granted by the Malta Gaming Authority: MGA/CL3/1140/2015 (issued on August 10, 2016)
5. Account and account holder rules
5.1 Creation of a BetOnFinance Account
5.1.1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must register and provide the following valid identification information:
a. date of birth (showing that the player is over eighteen (18) years of age);
b. first and last name;
c. place of residence;
d. cell phone number
e. a valid email address;
f. player’s gender, and
g. a username and a password
5.1.2 An individual applying to become an Account Holder warrants and represents not to be under the age of eighteen (18) years. Players from Estonia warrants and represents not to be under the age of twentyone (21) years. Minors are not allowed and cannot register as a player and cannot hold a BetOnFinance Account. BetOnFinance reserves the right to perform checks and request proof of age in order to verify the information provided. A BetOnFinance Account may be suspended until satisfactory documentation proving an Account Holder’s age is provided.
5.1.3 An individual applying to become an Account Holder furthermore warrants and represents:
a. to be a physical person (a legal entity will not be accepted as an Account Holder);
b. not to be a resident of Afghanistan, Algeria, Armenia, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Burundi, Central African Republic, China, Cuba, Democratic Republic of Congo, Egypt, Eritrea, Ethiopia, France and other French territories, Greece, Guinea, Guinea-Bissau, Hong Kong, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lebanon, Libya, Malta, Morocco, Myanmar, North Korea, Pakistan, Philippines, Portugal, Romania, Singapore, Somalia, Spain, South Sudan, Sudan, Syria, Tunisia, Turkey, United Kingdom, United States of America and other U.S. territories, Yemen, or Zimbabwe;
c. Residents of countries on the EU and the US Sanctions Risk list (economic sanctions) are not eligible for winning prizes in the Stock Millionaire games.
d. not to be restricted by limited legal capacity;
e. not to be acting on behalf of another party;
f. to maintain his/her BetOnFinance Account personal details up-to-date in terms of the following: first and last name, country of residence, valid email address and cell phone number.
g. not to be classified as a problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players;
h. not to be depositing money originating from criminal and/or other unauthorised activities;
i. not to be depositing money through a Card which the Account Holder is not authorised to use and/or utilising a Card in a jurisdiction in which betting and gaming is prohibited;
j. not to be conducting criminal activities whereby a BetOnFinance Account thereby is directly or indirectly involved;
k. that the Contract is governed by: (i) the BetOnFinance Terms and Conditions as published in English; (ii) any regulatory provisions or other decisions made from time to time by the Governing Authorities; and (iii) the Governing Law of the Place of the Contract.
l. Not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a betting account, purchase or use services from BetOnFinance and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of BetOnFinance’s Website and Services is legal;
m. not to find the Website or the Services offensive, objectionable, unfair, nor indecent
5.1.4 An individual applying for a BetOnFinance Account acknowledges and accepts:
a. all definitions and stipulations as stated under the BetOnFinance Terms and Conditions;
b. the BetOnFinance Terms and Conditions as currently published on the Website, as well as any possible future changes to the BetOnFinance Terms and Conditions;
c. that the Place of the Contract is Malta
5.1.5 An individual applying for registration warrants and represents that any information provided in their application form is true and correct. Failing this, BetOnFinance will not register the individual, and where that individual has already been registered, BetOnFinance will block the BetOnFinance Account when it becomes aware that the individual has provided false information when registering as a player.
5.2 Management of the BetOnFinance Account
5.2.1 BetOnFinance reserves the right at its own discretion and at all times, to:
a. decline to open a BetOnFinance Account and/or to close an existing BetOnFinance Account without any explanation whatsoever;
b. decline to accept deposits without any explanation whatsoever;
c. request documents to verify: (i) the identity of the Account Holder, (ii) his/her authorisation to use a specific Card and/or (iii) other facts and information provided by the Account Holder. Such request may be made at any given moment and BetOnFinance reserves the right to suspend an account pending investigation;
d. hold and manage funds belonging to Account Holders in accordance with generally accepted guidelines for cash management regarding such funds; this may include a Financial Institution and/or a Payment Solution Provider being entrusted to hold funds in the name of and/or for the benefit of Account Holders;
e. forfeit and/or confiscate funds available on a BetOnFinance Account and/or refuse to honour a claim, in the event that, directly or indirectly: (i) the BetOnFinance Terms and Conditions have been violated; and/or (ii) other unauthorised activities have occurred in connection with a betting event and/or the operation of a BetOnFinance Account (such as, but not limited to, breach of the law or other regulations, breach of money laundering rules, breach of a third party’s rights, fraud, and cheating);
f. suspend and/or cancel the participation of an Account Holder in the games, promotional activities, competitions or other services, whenever BetOnFinance is of the opinion that there are legitimate concerns that a BetOnFinance Account is, has been, or may be used for illegal, fraudulent or dishonest practices;
g. suspend and/or cancel the participation of the Account Holder in the Services, and/or forfeit and/or confiscate funds available on their BetOnFinance Account if the Account Holder is found cheating, colluding with other players or if it is determined by BetOnFinance that the Account Holder has employed or made use of a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating the Client Application and/or Software.
5.2.2 BetOnFinance warrants and represents at all times to:
a. manage funds belonging to Account Holders in a secure and appropriate manner; and/or
b. absorb the cost of and pay the Gaming and Betting Duty, as applicable, at the Place of the Contract;
c. manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar;
d. not offer contingencies to customers to proceed to any fund transfer between customers’ accounts;
e. not offer contingencies to customers to sell, transfer and/or acquire accounts to/from other customers.
5.2.3 BetOnFinance shall keep Account Holders' funds separate from BetOnFinance's own funds in a client account held with a Financial Institution approved by the Regulator.
5.2.4 A BetOnFinance Account does not accrue interest. The Account Holder shall not treat BetOnFinance as a financial institution.
5.2.5 Each player is allowed to open only one account in one’s own name. Use of more than one account per physical player is known as “multi-accounting” and as such is strictly forbidden. BetOnFinance retains the right to close a player account at any time and to cancel all the transactions and bonuses pertaining to any player that has registered more than one account in his own name or under different names in the event that BetOnFinance has reason to suspect that the registration of said multiple accounts has been undertaken with the intent of defrauding or cheating.
5.2.6 A BetOnFinance Account is non-transferable. It is prohibited for players to sell, transfer or acquire accounts from or to other players. Funds cannot be transferred between BetOnFinance accounts.
5.2.7 An Account Holder shall not allow any other individual, including any minor, to use or reuse its BetOnFinance Account, access and/or use any material or information from the Website, accept any Prize, or access and/or participate in the Services.
5.2.8 A BetOnFinance account is opened, and held in and settled in Danish Kroner (DKK). All amounts regarding stakes and prizes are settled in Danish Kroner. For bets in other currencies (international pools) BetOnFinance will calculate and settle all transactions according to internationally recognized standards. For all betting in other currencies, both wagers as well and prizes will be transacted and the same exchange rate, where BetOnFinance deducts a 1% transaction fee to cover its exchange costs as well as its exchange rate risks.
5.3 Responsible gaming – Account settings
5.3.1 The wellbeing of our players is taken very seriously. Players who seek help to overcome any such addiction, should kindly go to and carefully read the Responsible Gaming page of the Website following this link. link.
Furthermore, the following tools are made available to players via the website (by navigating to the BetOnFinance Account settings) to help them control the gambling activity:
(i) set a limit on the amount the player may wager within a specified period of time;
(ii) set a limit on the losses the player may incur within a specified period of time;
(iii) exclude the player from playing for a definite or indefinite period of time.
5.3.2 A player who has set a limit or exclusion may change or revoke the limit or exclusion by written notice or electronic notice given to BetOnFinance.
5.3.3 A notice increasing or revoking a limit or decreasing the exclusion has effect only after seven days after BetOnFinance has received the notice.
5.3.4 A notice reducing a limit or increasing the exclusion has effect immediately after it is received by BetOnFinance.
5.3.5 BetOnFinance shall not accept a wager from a player contrary to a limit or exclusion set by the player under this regulation.
5.3.6 A player also has the right to close their BetOnFinance Account by sending an email to support@BetOnFinance.com. BetOnFinance shall respond to such requests within reasonable time.
5.4 Inactive accounts
5.4.1 An “Inactive Account" is a BetOnFinance Account which has no record of any bets for a period exceeding 6 consecutive months.
5.4.2 BetOnFinance reserves the right to charge a monthly administrative fee for Inactive Accounts. The monthly fee for BetOnFinance Accounts held in euros is set at EUR 5 or currency equivalent. The administrative fee will be charged and deducted from the Inactive Account at the beginning of the month following the month in which the BetOnFinance Account became inactive.
5.4.3 BetOnFinance reserves the right to close the Inactive Account once the account balance reaches zero. All Account Holders who’s BetOnFinance Accounts remain inactive for 6 months will be notified within 30 days prior to any fees being charged to their BetOnFinance Accounts. The Account Holders may, therefore reactivate their BetOnFinance Accounts by placing a bet or withdrawing their funds within the 30 days’ time window without incurring any fees. Should any Account Holder reactivate their BetOnFinance Account within three months, they will be refunded any inactivity fees.
5.4.4 After a period of 30 calendar months the inactive account will be classified as “dormant”. During that period, the player may contact our support team to recover any pending funds that he might still have in the account. BetOnFinance shall try to get in touch with the player to remit the balance on their account, or if the player cannot be satisfactorily located, the balance will be transferred to the Malta Gaming Authority. Provided that no claim shall lie against BetOnFinance after it has remitted the balance in a player account to the Authority.
5.4.5 Once the balance has been remitted to the MGA, the Inactive Account will be closed.
5.5.1 BetOnFinance shall have the right to block a BetOnFinance Account when a chargeback has been requested in relation to that BetOnFinance Account.
5.5.2 When a chargeback has been requested, BetOnFinance will send a “Chargeback Notice” to the Account Holder’s email address, in order to seek confirmation of the Account Holder’s identity and of the payment method used to credit to the Account Holder’s BetOnFinance Account any funds entirely unrelated to a chargeback (“Untainted Funds”).
In the absence of confirmation by the Account Holder of the Account Holder’s identity and of the payment method used to credit Untainted Funds to the Account Holder’s BetOnFinance Account, following a Chargeback Notice, BetOnFinance will send two written reminders to the Account Holder at the email available to it, each of which will be subject to a processing fee of EURO 25 drawn on any Untainted Funds.
5.5.3 Where a BetOnFinance Account has been blocked due to chargebacks and the Account Holder has not:
a. logged in to the BetOnFinance Account for a period of thirty (30) consecutive months; or
b. confirmed to BetOnFinance his/her identity and the details of the payment method used to credit Untainted Funds to the Account Holder’s BetOnFinance Account and then requested a withdrawal; any Untainted Funds on the BetOnFinance Account will be treated as though they were funds on a Dormant Account and BetOnFinance will remit the balance on the BetOnFinance Account of the Account Holder to the MGA.
5.5.4 BetOnFinance will report all chargeback requests to the Financial Intelligence Analysis Unit (FIAU).
5.6 Closure of a BetOnFinance Account
5.6.1 An Account Holder may close their BetOnFinance Account by contacting BetOnFinance’s Customer Support using the contact details provided in the “Contact & Support” section on the Website Contact & support page, or by email, or by email. Any funds in the BetOnFinance Account will be remitted to the Account Holder.
5.6.2 Should an existing BetOnFinance Account be closed, any obligations already entered into will be honoured.
5.6.3 Account Holders who wish to recover funds held in a closed, locked or excluded account should contact Customer Support.
5.6.4 In case of closure of their BetOnFinance Account due to problems with gambling addiction or fraud, an individual must not open a new BetOnFinance Account. BetOnFinance will not be liable should the individual succeed in opening a new account, nor for any direct or indirect consequential damages. BetOnFinance reserves the right to close an account opened in breach of this rule at any point.
6.1 Deposits to and withdrawals from a BetOnFinance Account shall at all times be made through a Financial Institution or a Payment Solution Provider. Procedures, terms and conditions, availability, and duration for deposits/withdrawals may vary depending on time as well as the country and Financial Institution in question. Current advice is available when logged in on the Website under the headings "Deposit" or "Withdrawal". BetOnFinance reserves the right to request satisfactory proof of identity (such as copy of ID, passport or any payment cards used) and proof of address (recent utility bill or bank statement) when depositing funds for the first time. In such cases, failure to supply such documentation may result in suspension of the account. BetOnFinance reserves the right to refuse certain player registrations or close a player account at the sole discretion of BetOnFinance. However, contractual obligations already made will be honoured.
6.2 BetOnFinance will not make a payment in excess of cumulative two thousand three hundred Euros (EUR2,300) (or its equivalent under the operational currency) to an Account Holder out of his/her BetOnFinance Account before the Account Holder's identity, age and place of residence according to standard EU KYC guidelines have been sufficiently verified. BetOnFinance may perform such identity check for withdrawals of smaller amounts.
6.3 BetOnFinance may appoint a Payment Solution Provider to act, receive deposits, hold and manage funds, and/or expedite withdrawals, on behalf of BetOnFinance.
6.4 BetOnFinance shall not accept cash from a player and funds may be received from the player only by any of the following methods:
(i) credit cards;
(ii) debit cards;
(iii) electronic transfer.
(iv) wire transfers;
Money paid to BetOnFinance shall be available for use in the User’s Account within twenty-four hours from receipt of money. The twenty-four-hour time frame specifically excludes the time that the bank or the payment solutions offered by BetOnFinance, undertake to process the transfer.
BetOnFinance reserves the right to set a maximum amount of funds that can be deposited with BetOnFinance per transaction. Such maximum can be varied at BetOnFinance’s discretion.
6.5 BetOnFinance will credit to the BetOnFinance Account all funds received by BetOnFinance from or on behalf of the Account Holder, or owed by BetOnFinance to the Account Holder. The funds received from or on behalf of the account holder may be reduced by a transaction fee, which at any time if relevant has been informed to the account holder prior to the transaction.
6.6 The Player may at any time request a payout from the existing balance of his/her User Account in whole or in part provided that all payments have been confirmed and all amounts deposited any expense related to withdrawal requests shall be charged to the receiver. In the event that a player has increased his gaming account by sending a fax copy of the transfer receipt related to a postal money order or bank transfer, the date shown on the receipt must coincide with the payment date into the BetOnFinance bank account otherwise it shall not be possible to withdraw any wins. The time taken for a withdrawal will depend on whether KYC documentation is needed and the speed at which it is delivered.
6.7 The time to process payouts for Stock Millionaire games if a single player wins the EUR 1 million jackpot prize can be up to 45 days and the winner will have to verify that he/she is domiciled in an approved country and fulfills all other terms and conditions that apply to participating in the games on the BetOnFinance platform.
6.8 Method of payment/withdrawal from/to a BetOnFinance Account
6.8.1 An Account Holder is only allowed to:
a. make deposits to his BetOnFinance Account with his personal Card or via his personal account created with one of the Financial Institutions or their licensees;
b. request withdrawals of funds held on his BetOnFinance Account to his personal account created with one of the Financial Institutions or their licensees.
6.8.2 An Account Holder is responsible for providing BetOnFinance with the correct details of his personal account for the purpose of withdrawals from his BetOnFinance Account.
6.8.3 An Account Holder must not allow third parties to use his BetOnFinance Account to make deposits to or withdrawals from his BetOnFinance Account.
6.8.4 It is the Account Holder’s sole responsibility to ensure that he complies with the above provisions.
6.9 BetOnFinance shall not accept a bet from an Account Holder unless a BetOnFinance Account has been established in the name of the Account Holder and there are adequate funds in the BetOnFinance Account to cover the amount of the wager.
6.10 BetOnFinance shall not deal with the credit balance of a BetOnFinance Account except:
a. to debit from the BetOnFinance Account a bet made by the Account Holder or an amount the Account Holder indicates they want to bet in the course of a game they are playing or about to play;
b. b. to remit funds standing to the credit of the BetOnFinance Account to the Account Holder, at the Account Holder's request, in terms of regulation 37 of the Remote Gaming Regulations;
c. to pay reasonable bank charges for deposits received and funds withdrawn; or
d. as otherwise authorised by the Remote Gaming Regulations.
6.11 The balance of a BetOnFinance Account may turn negative in case of chargebacks.
6.12 Withdrawals from a BetOnFinance Account are made through payments addressed to the Account Holder or transferred to a bank account held in the name of the Account Holder, as advised by the Account Holder. Whenever it is possible, BetOnFinance will restrict withdrawals to be made only to the same account utilised by the Account Holder when making his/her deposits.
6.13 When an Account Holder wishes to withdraw funds they have deposited into their BetOnFinance Account but have placed a bet on any events, BetOnFinance reserves the right to refuse to transfer the funds to another bank account than the one the funds originated if BetOnFinance suspects fraud and/or money laundering.
6.14 Depending on the payment method chosen by the Account Holder, minimum and/or maximum deposit limits may apply. The limits will appear at the Deposit and Withdrawal pages of BetOnFinance.com.
6.15 BetOnFinance reserves the right to charge the Account Holder for administrative costs resulting from withdrawals and in some instances deposits made by the Account Holder, as indicated on the Website.
6.16 It is the players’ responsibility to know whether the processing and opening of an Account is allowed within their jurisdiction.
6.17 The participation of an Account Holder in the Services in a jurisdiction where such participation is prohibited by law shall not affect any bets or payment made to and accrued for the benefit of BetOnFinance.
6.18 Transactions are subject to be checked to prevent money laundering. With respect to money laundering regulations, BetOnFinance has the right to demand any further information from the customer, as it may deem appropriate. If BetOnFinance at any moment in time suspects that there may have been any money laundering or other suspicious transaction it will immediately report the matter to the relevant authorities.
6.19 It is the sole responsibility of the Account Holder to pay and proceed with all necessary diligence in relation to taxes on any winnings and prizes, if and where applicable.
7.1 BetOnFinance upholds strict confidentiality regarding all information and relations with the Account Holder. However, if required by the Governing Authority, a judge or, when required to do so by law, another public authority, and/or in the event of an Account Holder violating the BetOnFinance Terms and Conditions, data can be disclosed to a third party for investigation purposes.
7.2 The Account Holder is given a personal account number. The Account Holder chooses a password and a username. It is the Account Holder's own responsibility not to share this information. If the Account Holder has reasons to believe that others have become aware of this information, the Account Holder should immediately change password, which can be done in the login process. BetOnFinance is not required to maintain usernames or passwords. If the Account Holder misplaces, forgets, loses, or shares with a third party their username and/or password, or is otherwise unable to enter the Website or any Service for any reason other than BetOnFinance’s error, BetOnFinance will not be responsible and can not be held liable for any claim regarding that BetOnFinance Account.
7.3 Telephone communications between the Account Holders and BetOnFinance may be recorded for security and training purposes and/or compliance with accounting and finance regulations.
Content can be disclosed when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law.
7.4 All electronic communications between the Account Holder and BetOnFinance are kept on record for compliance with accounting and finance regulations.
7.5 Card deposits may, from time to time, be partially and/or fully declined subject to certain security check systems managed in collaboration with a Payment Solution Provider and/or a Financial Institution. Such security measures may decline Cards that are legitimate, but which nevertheless it may not be possible to process at a particular time. BetOnFinance's personnel do not control the said systems, nor do they have any knowledge of the reasons for any deposits being declined.
7.6 BetOnFinance may request documentation to verify the identity of the Card user and/or authorisation to use a specific Card and/or other facts and information provided by the Account Holder before expediting deposits and/or withdrawals. This may cause smaller delays. From time to time, chargebacks are received and these will be treated in accordance with BetOnFinance procedures.
7.7 It is illegal to use and/or abuse an error or an instance of incompleteness on the Website, and/or in the Client application, and/or in any of the Software and/or Services provided on the Website. Should the Account Holder detect or become aware of such an error or incompleteness, they shall:
a. refrain from taking any advantage whatsoever thereof;
b. keep strictly confidential such error or incompleteness;
c. upon detection or becoming aware of such error or incompleteness, notify it to BetOnFinance by sending an email to support@BetOnFinance.com
Without prejudice to other remedies available under law or equity, should the Account Holder not comply with this clause, BetOnFinance:
a. shall be entitled to full compensation for all costs that may be associated with the error or incompleteness, and harm resulting from the breach of this clause by the Account Holder;
b. reserves the right to, notably but not limited to, block the Account Holder’s BetOnFinance Account, and/or freeze or subtract all or part of the BetOnFinance Account balance without prior notice, in order to cover part or all of the damages suffered or envisaged to be suffered by BetOnFinance.
7.8 An Account Holder’s identity will be determined on the basis of all or a combination of information, such as name, mailing address, email address, credit/debit card number, and any other type of identification that may possibly be required.
8.1 BetOnFinances Terms & Conditions, Game rules and any amendments as published in English at [www.betonfinance.com] govern the contract between the player and BetOnFinance. Translations into other languages are made as a service and in good faith. In the event of discrepancy between the English version and a translation, the English version shall prevail.
8.2 Once bets are registered in our database, they are considered final, however BetOnFinance reserves the right to cancel bets or games even subsequently if any such bet was won by the user as a result of a technical fault or error, inclusive of but not limited to an error or fault in transmission. In any such case, the stake of the bet or game shall be re-credited to the player’s account. Nevertheless we reserve the right to hold a user liable for any damage caused to or suffered by us as a result of such user knowingly taking advantage of a technical or administrative error when making and/or receiving payments.
If the stock exchange cancels trading on any stocks included in games provided on BetOnFinance’s website, BetOnFinance will cancel bets for the relevant stocks for the day. BetOnFinance is also entitled to cancel bets on stocks if the data on the website is misleading or erroneous, or in case of corporate actions, which cannot be corrected in an objective and fair manner, such as in cases of leavers of subscription rights in relation to a capital increase at a discount.
Bets placed on a stock which is cancelled on the website due to any of the above events will be refunded, regardless of when the bet was placed.
8.3 BetOnFinance may at its own discretion limit bets or refuse them.
We reserve the right to suspend betting during an event due to failed transmission or other technical related issues or if we suspect fraud.
We reserve the right to refuse to accept any bet without notification, justification or compensation. We shall in no way be held liable for typing, transmission or odds errors or gaming software errors. We reserve the right to subsequently correct, with retroactive effect, obvious errors concerning the displayed odds.
In the event of an error in the provided Odds, BetOnFinance will liaise with the software provider and regulator before deciding on the final game outcome.
8.4 BetOnFinance shall in no event, nor under any circumstances, be liable for any damages or losses that are deemed or alleged to have resulted from or caused by its website or its content, including, without limitation, delays or interruptions in operation or transmission, communications lines failure, any person's use or misuse of the Site or its content, or any errors or omissions in content.
No responsibility is being acknowledged or accepted hereunder for, inter alia, the following matters:
a. Mistake(s), misprint(s), misinterpretation(s), mishearing(s), misreading(s), mistranslation(s), spelling mistake(s), fault(s) in reading, transaction error(s), technical hazard(s), registration error(s), manifest error(s), Force(s) Majeure and/or any other similar mistake(s)/error(s);
b. Violation of the BetOnFinance Terms and Conditions;
c. Criminal Actions;
d. Advice, in whichever form, provided by BetOnFinance;
e. Financial risk and loss, including, but not limited to variances in exchange rates; and/or
f. Legal actions and/or other remedies;
g. Actions not undertaken by the account holder.
8.5 In the event that BetOnFinance or the software provider are found liable in any way, by a court of law and/or a similar authority, with legal competence and/or jurisdiction over the software provider, then any liability arising is limited to the amount of the stake or the Account Holder’s net winnings, whichever is lesser.
BetOnFinance is in no way responsible for any loss or damage that the account holder or a third party might have suffered as a result of using or their use of the Internet Site, its content or that of any link suggested by BetOnFinance.
8.6 The Account Holder is advised to comply with applicable legislation in the jurisdiction in which they are domiciled and/or resident. BetOnFinance does not provide advice to the Account Holder regarding tax and/or legal matters.
8.7 BetOnFinance reserves the right, at all times, to resolve any dispute, at its own discretion, in accordance with principles of equity.
8.8 BetOnFinance is not affiliated or connected with Companies and Stocks displayed on its websites, and does not claim any intellectual property rights relating to their name and image, which are used strictly in order to provide the Services.
8.9 BetOnFinance makes no representation or warranty, explicit or implicit, as to the legal rights of the Account Holder to participate in the Services, nor shall any of BetOnFinance’s employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representation or warranty. The Account Holder shall not use the Services, open, use or reuse a BetOnFinance Account, enter the Website, nor accept any prizes and winnings if the Account Holder does not fully understand, agree to, wish to become a party to, and comply with, without exception, all the BetOnFinance Terms and Conditions contained herein, and as these may be amended from time to time.
8.10 The Account Holder should take all appropriate measures to protect the data and/or Software stored on their computer against all damage of any sort or intrusion.
8.11 The connection to the Website and the participation of the Account Holder in any Service is under the Account Holder’s responsibility. BetOnFinance cannot be held responsible if errors or interruptions in the electronic system hinders the completion of games.
8.12 In participating in our Services, players acknowledge and accept the limitations of the Internet, mainly:
a. technical capacity, response time for consultation, interrogation or transfer of information, risk of interruption, and in general risks inherent in any connection and transmission failure;
b. failure in the protection of data;
c. contamination risks by potential viruses circulating on the net.
Hence, without prejudice to other clauses of this Disclaimer section, BetOnFinance shall not be responsible for (including but not limited to):
a. transmission and/or reception of any data and/or information on the Internet;
b. any dysfunction of the network preventing the good progress of any game;
c. failure of any reception material or communication circuit;
d. loss of any data;
e. any damage caused by a virus, computing bug or technical failure;
f. any damage caused to the material of the Player, including hardware and software;
g. any failure preventing or limiting participation in a game, or a failure damaging the Account Holder’s system, including their hardware and software.
8.13 BetOnFinance reserves the right, at its own discretion to cancel, reverse or adjust any transaction due to any;
a. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, denial of service, manifest error, cancellation of a game for any reason, Force Majeure and/or any other similar event arising in the operation of the game, or the communication between BetOnFinance and its providers of market data, payments etc.;
b. violation of the Terms and Conditions
c. Criminal Actions such as money laundering, insider trading, market manipulation and more. Such actions are strictly forbidden and BetOnFinance reserves the right to cancel such bets. Such behaviour, or suspicions about such behaviour, will be investigated and reported to the authorities. Insider trading and market manipulation is as illegal in the BetOnFinance games as it would be in real financial markets, and the user is liable in a similar manner as if the user had conducted such misuse of information or market manipulation in the real stock market.
d. failure of BetOnFinance’s central computer system, outsourced systems or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system.
8.14 BetOnFinance does not acknowledge or accept any liability whatsoever for damage and/or losses to an Account Holder and/or a third party caused directly and/or indirectly due to any:
a. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, denial of service, manifest error, cancellation of a game for any reason, Force Majeure and/or any other similar event arising in the operation of the game, or the communication between BetOnFinance and its providers of market data, payments etc.;
b. violation of the Terms and Conditions;
c. criminal actions such as money laundering, insider trading, market manipulation, collusion and more;
d. advice provided by BetOnFinance;
e. failure of BetOnFinance’s central computer system, outsourced systems or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system; and/or
f. financial risk and loss, including but not limited to variances in exchange rates;
g. legal actions or other actions not initiated by Account Holder.
8.15 The Account Holder understands that the Services offered on the Website are for entertainment value only. The Account Holder is not required to use the Services, and such participation, if elected by the Account Holder, is at the Account Holder's sole choice, discretion and risk. The Account Holder’s interest in the Services and the Website is personal, and not professional. The Account Holder enters the Website for their sole personal entertainment. Any other entrance, access, use or reuse of the Services and/or the Website by the Account Holder/Player is prohibited.
8.16 Any SMS notification service is purely for the benefit of the Account Holder. BetOnFinance does not acknowledge or accept any liability whatsoever should there be a mistake in the content of the SMS notifications or should the Account Holder fail to receive the SMS notification(s).
8.17 Gaming material (whether electronically obtained or obtained by other means) is automatically invalid if counterfeited, mutilated, forged, altered or tampered with in any way, or if illegible, mechanically or electronically reproduced, obtained outside authorised legitimate channels, or if it contains printing, production, typographical, mechanical, electronic or any other errors.
8.18 BetOnFinance is not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected or “postage due” mail, requests, winnings and prize claims or entries.
8.19 BetOnFinance’s liability for any error or malfunction included in the games is limited to replacement. BetOnFinance shall not be liable for playing device malfunctions nor attempts by the Account Holder to use the Services by methods, means or ways not intended by BetOnFinance.
8.20 The Account Holder shall hold BetOnFinance, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of Account Holder's:
a. entry, use or reuse of the Website;
b. use of any Website material;
c. entry, use or reuse of the servers used to provide the Services;
d. entry, use or reuse of a Client Application;
e. participation in the games, chat functionalities and Services; or
f. the acceptance of any Prize and winnings.
8.21 Under no circumstances, including but not limited to negligence, shall BetOnFinance, its Software and Client application, software suppliers, subsidiary companies, or affiliates be liable for any direct, indirect, incidental, special or consequential damages resulting from the use of or the inability to use BetOnFinance's or its suppliers’ products, Client Application and/or materials. The Account Holder specifically acknowledges and agrees that BetOnFinance is not liable for any defamatory, offensive or illegal conduct of any Account Holder. If the Account Holder is dissatisfied with any Service, or with any of the present BetOnFinance Terms and Conditions, the Account Holder's sole and exclusive remedy is to discontinue using the Services.
8.22 The Account Holder understands that BetOnFinance reserves the right to change or remove any of its Services at any time.
8.23 BetOnFinance shall notify players whenever changes are made to the Terms and Conditions. However it is the Account Holder’s responsibility to regularly revisit the Terms and Conditions and the Game Rules, or whenever a notice of modification is posted on the website. By continuing to use the Internet Site, the Service or the Software offered by BetOnFinance or its other sites, you agree to be bound by the Terms and Conditions and Game Rules of this Contract as well as by the latest modifications to it whether or not you are aware of such modifications. If Account Holders refuse to be bound by those modifications, they shall immediately cease use of the website, the Service or the Software offered by BetOnFinance or its other sites.
8.24 Aborted and Miscarried Games
BetOnFinance shall take all reasonable steps to ensure that wagers placed by players are recorded immediately on the database. Should, due to an interruption by a failure of the telecommunications system, a bet not be recorded on the system but is deducted from the balance, the incident will be investigated and player will be refunded the amount of the wager by placing it in the player’s account accordingly.
If a game is started but miscarries because of a failure of BetOnFinance’s system, BetOnFinance shall (a) (i) refund the amount wagered in the game to the player by crediting it to the player’s account or, if the account no longer exists, by paying it to the player in an approved manner and (ii) if the player has an accrued credit at the time the game miscarries, credit to the player’s account the monetary value of the credit or, if the account no longer exists, pay it to the player in an approved manner (b) inform immediately the MGA of the circumstances of the incident (c) refrain from conducting a further game if the game is likely to be affected by the same failure. Provided that the MGA may, by written notice to the licensee, give the licensee other directions which the MGA considers appropriate in the circumstances.
9.1 BetOnFinance may collect and process the personal information of the Account Holder for the following purposes:
a. the provision of its gaming and betting services;
b. legal reasons;
c. regulatory reasons;
d. identification and/or authentication; and
e. marketing purposes, based on the opt-in principle.
9.2 BetOnFinance adheres to the Data Protection Act and other relevant regulations, legal notices and/or similar instruments in force at the Place of the Contract at all times.
9.3 All the aforementioned is in place in order to assure Account Holders that at all times personal data is:
a. processed in accordance with the rights of the Account Holder concerned;
b. processed fairly and lawfully;
c. obtained only for a specific and lawful purpose;
d. adequate, relevant and not excessive to its purpose;
e. accurate and updated;
f. kept in a secure manner;
g. not kept longer than is necessary for its purpose;
h. not transferred to jurisdictions not adhering to the aforementioned Directives; and
i. utilised for marketing purposes based on the opt-in principle.
9.4 BetOnFinance will disclose any of its Account Holders’ personal data and any other information and/or records relating to the Account Holder when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law.
9.5 BetOnFinance will instruct and authorise the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account.
9.6 For fraud detection and control purposes, the Account Holder agrees that BetOnFinance has the right to transfer their personal data to third parties, including but not limited to so-called Address Verification System service providers, Payment Service Providers and Financial Institutions. Furthermore, BetOnFinance reserves the right to disclose the Account Holder’s personal data to relevant parties where BetOnFinance has reasonable grounds to suspect irregularities involving a BetOnFinance Account.
9.7 BetOnFinance will keep the Account Holder’s personal data and all the financial transaction details for a minimum period of five years after the closure of their BetOnFinance Account. BetOnFinance will delete the Account Holder’s personal data if no financial transaction has ever been registered on the Account Holder’s account.
9.8 Any and all materials submitted for competition Prize claims become the property of BetOnFinance and will not be returned.
9.9 The Account Holder acknowledges that in registering and using our services, the Account Holder has to provide BetOnFinance with certain personal details to be able to use our services. This information will be kept confidential and shall only be accessible to BetOnFinance employees within BetOnFinance Group.
It may be necessary, from time to time, for BetOnFinance to disclose certain details to its affiliated third parties, however supply of personal data to third parties is on an opt-in basis. BetOnFinance may be required to provide the Account Holder’s personal data to Regulators or Government Authorities when required to do so by law.
9.10 The Account Holder has the right to require access to their own personal data and/or has the right to correct and/or erase incorrect and/or erase inappropriate data. Please contact support@BetOnFinance.com regarding such queries.The Account Holder has the right to require access to their own personal data and/or has the right to correct and/or erase incorrect and/or erase inappropriate data.
9.11 Cookies, tags and other identifiers ("cookies")
a. to identify the Account Holder's preferred language, so it can be automatically selected when the Account Holder returns to the Website;
b. to ensure that bets placed by the Account Holder are associated with the Account Holder's betting coupon and Account;
c. to ensure that the Account Holder receives any bonuses for which they are eligible, and
d. for analysis of the Website traffic, so as to allow BetOnFinance to make suitable improvements.
10.1.1 BetOnFinance regularly organises bonus campaigns for the different gaming products offered. The terms and conditions of the bonus system shall be defined in the bonus terms and conditions tailored to each bonus campaign. Bonuses can be subject to the obligation of betting them a certain number of times (“Wagering Requirement”) before they can be withdrawn. If a bonus is subject to a Wagering Requirement, winnings generated by the wager of the bonus will be able to be withdrawn only when the Wagering Requirement is fulfilled.
10.1.2 An Account Holder is eligible for one bonus per campaign, with the exception of so-called “Refer a friend” campaigns. Detailed conditions for each bonus would be available on the website.
10.1.3 An Account Holder is only eligible for one Sign Up Bonus per Account which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.).
10.1.4 An Account holder is only eligible for a bonus if he/she has not made a withdrawal within the past 30 days.
10.1.5 If any withdrawals are made from the player account while the account holder has an active bonus running then the bonus will be forfeited and any associated winnings will be lost.
10.1.6 BetOnFinance reserves the right to offer a specific bonus to a specific customer or group of customers.
10.1.7 As long as you have a positive bonus balance this will be bet first. If a stake is higher than the bonus balance then the remaining amount will be taken from your real money account. The bet will be counted as a bonus bet.
10.1.8 All Full-Day and Half-Day Games are contributing 100% to the wagering requirement for a specific bonus while Live Games contribute 20% to fulfilling the wagering requirement.
10.1.9 BetOnFinance reserves the right to change the bonus contributions at any time. Such changes will always be announced beforehand by an update to the general terms. If you have an active bonus and don't want to continue your bonus after such changes you can contact our support team in order to cancel the bonus and refund your qualifying deposit. All possible winnings will be cancelled.
10.1.10 Some games may be excluded from betting with some bonuses. This will be stated in the terms specified for that specific bonus.
10.1.11 The bonus account will automatically be forfeited if the balance is below the minimum bet size for any game, and the account holder has no open bets in process with bonus money.
10.1.12 In case of discrepancy between the English version of the bonus terms and conditions and any translation of them, the English version shall prevail.
10.2 Bonus Abuse
10.2.1 “Bonus Abuse” includes, but is not limited to:
· breach of terms and conditions of a bonus, free bets or any other promotional offer;
·the opening of multiple accounts to claim multiple bonuses;
10.2.2 Where there is a reasonable suspicion that the Account Holder has committed or attempted to commit a bonus abuse, either on their own or as part of a group, BetOnFinance reserves the right to:
· forfeit the bonus allocated to the Account Holder and any winnings from that bonus, and/or
· revoke, deny, or withdraw a bonus offer from the Account Holder, and/or
· block an access to particular products, and/or
· exclude the Account Holder from any future promotional offers, and/or
· terminate the Account Holder’s account with immediate effect.
10.2.3 Where there is a reasonable suspicion that a series of bets has been placed by a customer or group of customers which, due to a bonus, free bet or any other promotional offer, result in guaranteed customer profits irrespective of the outcome, BetOnFinance reserves the right to reclaim the bonus and in its absolute discretion to settle bets at the correct odds, void the free bets and/or void any bet funded by the bonus or bonus winnings.
10.3 Refer a friend
10.3.1 For “Refer a friend” campaigns, an Account Holder can benefit from more than one bonus per campaign and/or per month, subject to the limit set up in each specific “Refer a friend” campaign.
10.3.2Referrers are not permitted to refer a member of their family nor are they permitted to refer friends or colleagues from the same household or with whom they share a credit or debit card or e-payment account, IP address and/or computer device.
10.3.3BetOnFinance reserves the right to withhold the bonus from the Referrer and to discount bets made by one or more Referees where BetOnFinance suspects that the Referrer/Referee(s) has abused the spirit of the bonus offer including, but not limited to, instances where Referees make identical or very similar deposit and betting patterns.
11.1 For the complete game rules click here.
12.1 The use of the BetOnFinance services is subject to the regulations imposed by the Regulator (www.mga.org.mt).
12.2 BetOnFinance reserves the right to make changes to the site, betting limits, pay-out limits and offerings.
12.3 A bet can be declared void, and will be, in the event of required compliance with applicable law or Force Majeure.
12.4 Game rules are an integral part of the Contract between BetOnFinance and an Account Holder. By accepting BetOnFinance Terms and Conditions, Account Holder confirms that he has read and understood the Game rules and that he will abide by them.
For complete Game rules follow this link.
13.1 Any claim regarding a transaction in conjunction with a BetOnFinance Account shall be made to BetOnFinance within six months after the transaction, payment and/or settlement took place, or should have taken place; otherwise BetOnFinance reserves the right, at its own discretion, not to consider the claim.
13.2 If an Account Holder wishes to lodge a complaint, it should do so with BetOnFinance's Customer Support by sending an email to support@BetOnFinance.com. BetOnFinance shall use its best efforts to resolve the complaint reported as soon as possible, but no later than 14 working days from the receipt of the complaint.
If the Issue remains unresolved, the Account Holder has the right to lodge a complaint within the Malta Gaming Authority at email@example.com.
13.3 The complaint must contain clear and unequivocal information about the Account Holder's identity, and shall give all the relevant details that gave rise to the complaint. BetOnFinance will immediately look into any complaint made to it or to the Regulator.
13.4 BetOnFinance will inform the Account Holder or, where the complaint was referred to BetOnFinance by the Regulator, the Regulator of the results of its investigations within twenty-one (21) days from the date on which the complaint has been lodged with BetOnFinance.
13.5 Any legal claim or dispute arising under or in connection with the Contract shall be settled in accordance with the Governing Law at the Place of the Contract.
13.6 If a dispute should occur between BetOnFinance and the Account Holder, BetOnFinance will make accessible to the Account Holder a detailed transaction record. Such information will also be made available to a legitimate third party (e.g. a judge or court) if BetOnFinance deems it necessary or if it is required by a legitimate authority.
14.1Any substantial amendment to BetOnFinance Terms & Conditions shall be notified in advance by BetOnFinance to the Account Holder before coming into effect.
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